Shopping at LITTIONARY
Returns and Exchanges
Our Size Guides

Shopping at LITTIONARY



Visa, MasterCard, American Express, Discover, Amazon Pay, Apple Pay, JCB and PayPal as well as LITTIONARY Gift Cards.



New York sales tax (8.875%) is added to orders shipped to addresses within New York State. No sales tax is charged on the purchase of a Gift Card.


For orders shipped outside of the U.S. please consult the customs legislations of your country. Import duties, taxes, and charges are not included in the item price or shipping cost. We cannot declare the value of a package as anything other than its retail value. We cannot mark shipments as gifts. International customers are responsible for customs fees. Thank you for your understanding.


Our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled. You may always return* the item once you receive it. We can only accept changes made to orders within 30 minutes of placing the order. We will try our best to accommodate modifications to your order however; we cannot guarantee these changes will be made after your order is submitted. 

Please note changes, add-ons after a personalization order has been submitted will incur an additional $3 processing fee.

*please review our Returns Policy for details.


Promotional codes must be entered into the “discount code" section at checkout for us to validate them. Only one code can be used on a purchase. No cash value. Not valid on gift cards. Promotional codes cannot be applied to purchases made before the discount was offered, nor can they be retroactively applied after an order has been placed. Promotions cannot cross-applied or combined between websites. Thank you for understanding our guidelines for using promotional codes.


LITTIONARY ships worldwide. We partner with world class carriers and reputable providers to ensure fast and secure door-to-door delivery service throughout the U.S. and international destinations.

Complimentary U.S. standard delivery* on orders over $100. No promo code - magic happens at checkout! *Offer does not apply to prior purchases, open orders or the purchase of gift cards. Terms of offer are subject to change.


Thank you for choosing LITTIONARY! We make every effort to process orders as quickly as possible. All of our jewelry is meticulously crafted by hand. Every time you order from LITTIONARY we take special care and the time necessary to complete each order. You will receive an email to confirm your purchase, and a second email with a tracking number when your order has been shipped.

Current production time: 2-4 business days

Orders are processed Monday - Friday. Orders with engravable items may take an additional business day to process. Production time does not include transit (shipping) time.

Special order items will be made for your order, please allow 2+ weeks production time before shipping. For pre-order/ back-order items, please see individual listings.


Shipped and delivered by UPS/USPS Insured.

Standard $7 | 5-7 Business Days
Expedited $15 | 2-3 Business Days
Express $40 | 1-2 Business Days 

APO/FPO/DPO and PO Box addresses will be shipped via the U.S. Postal Service.Deliveries to Alaska / Hawaii may experience slightly longer transit times.


Select Items shipped and delivered by UPS/DHL/USPS Insured.

Worldwide Express $45 
Delivered in 3-5 business days

All other Items shipped and delivered by USPS.
Standard Delivery $15


Select Items shipped and delivered by UPS/DHL/USPS Insured.

Worldwide Express $55 
Delivered in 3-7 business days

All other Items shipped and delivered by USPS.
Standard Delivery $15


Shipping rates starting at $15 (Options available at checkout)

Delivered in 5-15 business days after ship date depending on shipping method chosen and location.

UAE Customers
Please include your PO BOX, so your package is deliverable.

delivery times above are an estimate and based on average in-transit time and do not include production time. For orders needed by a specific date we always recommend order early, and allow extra time to receive your order.

All prices are subject to change without notice.


LITTIONARY take all necessary steps to ensure a smooth and efficient international shipments. All international shipments will include detailed documents required at customs clearance points throughout your shipment’s journey. However your packages may still be subject to import duties and taxes, which are levied once the package reaches your country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be fulfilled by the recipient; LITTIONARY has no control over these charges, nor can LITTIONARY predict what they may be.


If there is an issue with your address and your order has already been shipped, unfortunately there is nothing we can do to correct the address. If the package is returned to us, we will contact you with instructions for reshipment. Please be advised that we cannot reship until the original package is returned to us. Customers are responsible for entering the correct shipping information. Deliveries will be made according to those order specifications. 

Returns & Exchanges


We love our products, and we hope you do to! If you are not completely satisfied with your purchase, you may contact us within 7 days of receipt for return or exchange. All items must be in original, new and unworn condition in the original packaging. We will provide instruction and an Returns Authorization (RA) number. All items returned should have an RA number.

Request an Returns Authorization (RA) number

Once you have been issued an RA#, please make sure that your item is returned as soon as possible - Return products must be shipped back to us within 14 days from the date the RA was issued to you.

The following items cannot be returned or exchanged

  • Custom made items (including bracelets and necklaces - please see Alteration Service section)
  • Personalized items
  • Special order items
  • Silk material
  • Sale items (20% or greater)


We will issue you a store credit via an E-Gift Card once we've received your return.

Please note shipping charges including any fees such as customs duties and taxes are non-refundable. If you received free shipping, the cost of outbound shipping charges will be deducted from the refund.

Our size guides


Use a tape measure. Wrap the tape measure around the wrist on which you plan to wear your bracelet. Make a note of the number at the point where the tape meets the 0. If your wrist falls between quarter inch increments, round up to the nearest quarter inch.

  • Add 1/4 inch to 1/2 inch to your base wrist measurement for a snug fitting.
  • Add 3/4 inch to 1 inch for a comfortable standard fit.
  • Add 1 1/4 inch for a looser fit.


Length = the open necklace laid straight & measured end to end.
The size will depend on the style of necklace and your preferred fit.

Choker (14-16 in./ 36-41 cm)
The necklace would fall around the base of the neck. A wide open neckline or a strapless top would look best with a choker necklace.

Princess (17-19 in./ 43-48 cm)
The most common necklace length is 18 inches and would fall at the collarbone.

Matinee (20-24 in./ 51-61 cm)
The necklace would be at or below the neckline.

Opera (28-36 in./ 71-90 cm)
This necklace can be worn as a single long strand or can be wrapped twice as a double strand.

More questions? We've got lots of answers – check out our FAQ page or simply contact us us.
Monday to Friday (excluding weekends and holidays).